By now you have probably heard of Facebook Messenger. It’s been around since 2011 and is one of the most popular messaging/chat tools available. Users can send messages and exchange photos, videos, stickers, audio, and files all in real-time. It also makes a great tool for businesses that want to add stand-alone website chat as a communication channel to their websites.
Today we are proud to say that after months of working hard with our friends at Facebook we have successfully been approved to integrate Facebook Messenger with LaunchSMS. For businesses using LaunchSMS that means the ability to directly integrate another communication channel to the platform. You and/or your customer service agents will no longer have to manage different communication channels on different screens or tabs, or risk not responding to messages in a timely manner because that particular channel is not monitored frequently.
Some additional benefits to connecting Facebook Messenger to LaunchSMS
Seamless Integration
Quickly and easily connect your Facebook Messenger with LaunchSMS and communicate with your customer directly from LaunchSMS
Keep your communication in one place
With LaunchSMS integration for Messenger, you can view all of your communication channels, without the need to switch between different tabs and applications.
For more information regarding our Facebook Messenger integration click here..