TextRequest vs LaunchSMS: The Better Platform for Booking More Jobs & Generating Reviews

TextRequest is a powerful texting tool. LaunchSMS turns texting into revenue with smarter automation, AI, and unified service-business workflows.

Why choose LaunchSMS over TextRequest?

TextRequest is a well-known texting platform used across retail, staffing, healthcare, and restaurants. It excels at two-way texting and team inbox management — but it lacks the specialized automations and field-service workflows that LaunchSMS was built for. If your business runs service calls, books jobs, and depends heavily on Google reviews, LaunchSMS gives you far more return.

TextRequest
Free Trial
Pricing Plan Range $99 – $397 / Month $289 – $649 / Month
Integrations
Smart AI Automations
Customer Support That’s Always There To Help
Super Easy To Get Started And Use
No Long-Term Contracts. Hassle-Free Cancellation
Customer Segmentation Included In All Plans Higher-Tier Plans Only
Review Requesting Column 2 Value 9 Basic
Service Business Tools
Multi-channel Messaging (FB, Web Chat, etc) Limited
Scheduling Integrations
Designed for Home Services

Where LaunchSMS Excels

Built for contractors, electricians, plumbers, HVAC, and local service teams — not generic industries.

Nexus AI automates

  • Intake

  • Leads qualification

  • Appointment booking

  • Payment link generation

  • Post-job review follow-up

BookSmart Website Forms

  • Intake

  • Leads qualification

  • Appointment booking

  • Payment link generation

  • Post-job review follow-up

Integrated service workflows

  • ServiceTitan

  • Housecall Pro

  • Jobber

  • ServiceM8

  • Custom CRM and dispatch flows

Integrated service workflows

  • ServiceTitan

  • Housecall Pro

  • Jobber

  • ServiceM8

  • Custom CRM and dispatch flows

More than texting
  • Web chat widget
  • Two-way Facebook messaging
  • Google Business Messages
  • Review automation engine
  • Dynamic forms & ZIP validation
More than texting
  • Web chat widget
  • Two-way Facebook messaging
  • Google Business Messages
  • Review automation engine
  • Dynamic forms & ZIP validation

Deliver instant, accurate answers 24/7—with zero manual effort.

unlock the power of

Nexus Artificial Intelligence

Nexus AI is your always-on customer support assistant, built to handle common questions, qualify leads, and provide real-time responses so your team can focus on what matters most.

Lead Response 24/7

Never miss a lead, even when you aren’t around or busy

65%

increase in conversions

87%

increase in positive reviews

45%

Increase in sales

grow your brand

Send SMS & email review requests

Boost your SEO

Send individual or bulk review requests or automate them by integrating LaunchSMS with your existing tools.

track your growth
  • Personalized SMS and Email requests
  • Automated review requests

frequently asked questions

Yes! LaunchSMS offers a free trial so you can explore our platform before committing. During the trial, you’ll have full access to core features like Messenger, BookSmart Forms, and Nexus AI — giving you a real feel for how LaunchSMS helps you connect with customers and grow your business.

LaunchSMS combines messaging, scheduling, payments, and automation in one platform. Unlike single-purpose apps, it’s designed specifically for service-based businesses — integrating with tools like ServiceTitan, Jobber, and Housecall Pro while giving you AI-powered responses, smart forms, and real-time analytics that actually drive results.

Yes. LaunchSMS was built for agencies and multi-location businesses. You can manage multiple companies or branches under one dashboard — each with its own phone numbers, forms, campaigns, and reports — while maintaining a unified view across your entire organization.

Absolutely. LaunchSMS is available for both iPhone and Android devices. You can manage conversations, respond to leads, and get instant notifications on the go — all from our mobile app. Whether you’re in the field or at the office, your business stays connected in real time.

Yes, every LaunchSMS plan includes free support. Our team is here to help you get set up, answer questions, and ensure you’re getting the most out of your account. You’ll also have access to our Help Center, step-by-step guides, and video tutorials for self-service learning.

LaunchSMS integrates seamlessly with leading platforms like ServiceTitan, Jobber, and Housecall Pro — plus marketing tools like ActiveCampaign, Mailchimp, and Ontraport. We also support custom webhooks and API connections, so your data flows exactly where you need it without extra steps.

our pricing structure

All tiers include SMS‑to‑pay, automated review follow‑ups, and multi-channel integrations.

No hidden fees. Scale messaging and features as your business grows.

Built for teams ready to centralize communications and basic marketing.

solo

$99/mo

  • Messenger

  • Reviews

  • Mobile App

  • Web Chat

  • CRM

  • 1,000 Contacts

  • 3 Agents

  • 100 Marketing Contacts

  • API Access

  • Nexus AI Assistant

  • 100 Marketing Broadcasts

  • 1,000 Message Segments

  • Overage Rate: $0.020 / per segment

Best for growing businesses who need advanced messaging and segmentation.

pro

$249/mo

  • Messenger

  • Reviews

  • Mobile App

  • Web Chat

  • BookSmart Forms

  • CRM

  • GBP Review Widgets
  • QR Code Generator
  • Social Media Management
  • Phones / Campaigns

  • API Access

  • Unlimited Contacts

  • Unlimited Agents

  • Nexus AI

  • 2,500 Marketing Broadcasts

  • 10,000 Message Segments

  • Overage Rate: $0.015 / per segment

For businesses ready to fully automate and scale communication and marketing.

enterprise

$397/mo

  • Everything found in Pro, plus

  • Integrations (Jobber, ServiceTitan, etc.)

  • Unlimited Contacts

  • Nexus AI Plus

  • API Access

  • White Glove Onboarding

  • 10,000 Marketing Broadcasts

  • 25,000 Message Segments

  • Overage Rate: $0.010 / per segment

LaunchSMS, the best alternative for Service Companies

If you’re a contractor, plumber, HVAC tech, electrician, or local service company that
needs automation, reviews, scheduling,and conversation-to-job conversions

LaunchSMS is hands down the better choice.

No Credit Card Required